Frequently Asked Questions
Questions shouldn’t stand between you and your professional development.
Explore answers to common questions CPEU courses on DietitianCEU.com.
General Questions
Getting started with DietitianCEU.com is super simple. Browse the growing catalogue of courses and find a course or package you’d like to take. Once you’ve made your selection, add it to your cart and proceed to check out.
On the check out page an account will be automatically created for you with your email address and new password.
Once your order goes through, you’ll be redirected to your account and can begin the courses immediately.
Courses are immediately accessible from within your DietitianCEU account after purchase. Each course includes a lesson, which could be reading material or video based (depending on the course), a test, a course evaluation, and a certificate of completion upon receiving passing marks on the test.
Tests require a passing score of 70% or higher. You will receive multiple attempts to achieve a passing score on the test and there is no extra cost to retake your test.
Yes, all courses contained on the website are approved by the CDR, and go through the rigorous CDR course approval process.
Dietitian CEU courses are considered Activity Type 741: Enduring Activity.
The approval date range for all CDR approved courses available on the website are included on the product page. We recommend completing your course within this time frame. Dietitian CEU regularly renews all courses with the CDR.
Account Questions
Your account will be created automatically when you purchase a course or package.
CPEU courses and material you’ve purchased will remain in your DietitianCEU account indefinitely. You can refer back to your course material at any time by logging into your account.
Certificate Questions
CPEU certificates are located in your Dashboard, or My Courses page.
If you’re signed into the website, you’ll see ‘My Courses’ to the left of the Contact Us tab, in the menu above.
After clicking on My Courses, then click on Enrolled Courses. From here, if your course is successfully completed, click on the button that says, “Download Certificate”.
The certificate will appear. To download a certificate, please hover your mouse over the download icon on the certificate page. You should see two download options: PDF and JPG. Click on your preferred format to download the certificate.
If you’re having trouble accessing your certificate from within your account, please email us at DietitianCEU@gmail.com.
RD & DTR Support
Reach out to us at any time through the contact us form, or by phone, and we’d be glad to assist you. We have a dedicated support team that responds to your emails 7 days a week within 24 hours or sooner, and a support phone line available Monday through Friday 9:00 AM – 4:00 PM EST.
Talk to a real human – no bots. We promise :).
